Incidents
9 ACTIVEValidated operational events tracked by Watchkeeper
Coverage & Balance9 open · 1708 signals (Last 7d)
Closed Incidents22
Storm-Driven Power Outages Across New Jersey and Michigan — Contact-Center and Knowledge-Worker Operations at Risk
Severe storms have knocked out power to approximately 554,000 customers across New Jersey and Michigan, with broader outages affecting over 1 million customers across the Midwest, ...
Major Power Outage Affecting 473,000 Customers — Grand Rapids, Michigan
A severe power outage linked to heat dome conditions has knocked out electricity for approximately 473,033 customers across Michigan, registering 5.1x the 24-hour average outage vo...
Critical Google (AS15169) Network Alert — Austin, TX
A Severity 10 sentinel alert has flagged a critical infrastructure issue on Google's network (AS15169) in Austin, Texas, detected via ping-slash24 monitoring. Austin carries a high...
Simultaneous Critical Network Alerts Across Charter/Spectrum, Lumen/CenturyLink, and Verizon in the US
Sentinel monitoring is flagging simultaneous Severity-8 ping-based alerts across three major US backbone and last-mile carriers — Charter/Spectrum (AS20115), Lumen/CenturyLink (AS3...
Critical Cox (AS7843) Network Outage — San Diego, CA
A severity-10 network alert has been detected on Cox Communications (AS7843) in San Diego, indicating a critical infrastructure disruption via ping-slash24 monitoring. San Diego-Ch...
Critical Network Outage: Cox (AS7843) in Salt Lake City
A severity-10 sentinel alert has flagged a critical Cox Communications (AS7843) network failure in Salt Lake City, detected via ping/slash24 monitoring. Salt Lake City-Murray is a ...
Critical Cox Network Outage Detected in Tulsa (AS7843)
A Sev 10 sentinel alert is signaling a critical Cox Communications (AS7843) network failure in Tulsa, Oklahoma, detected via ping sweep across a /24 subnet. Tulsa carries meaningfu...
Critical Network Alert: Cox (AS7843) Infrastructure Outage in Monterrey, MX
A Severity 10 ping-slash24 alert has flagged a critical infrastructure disruption on Cox's AS7843 network in Monterrey, Mexico — a moderate-density BPO hub with approximately 30,00...
Cox AS7843 Critical Network Disruption — Richmond, VA
A Sev 10 ping/slash24 alert indicates a critical network failure affecting Cox Communications (AS7843) in Richmond, VA. Richmond carries a significant BPO and knowledge-worker foot...
Large-Scale Power Outage Affecting ~75,000 Customers in California
A significant power outage is affecting approximately 74,973 customers in California — 3.1x above the 24-hour average baseline — indicating an abnormal, non-routine disruption rath...
Pennsylvania Power Outage Affects 116,000 Customers
A significant power outage is affecting 116,150 customers across Pennsylvania, representing nearly 3x the 24-hour average outage volume for the state. While no major BPO hubs are d...
Iran Internet Outage Continuation
Internet infrastructure disruption continues in Iran amid ongoing military actions. No known BPO or contact center operations are affected in the region. This represents a continua...
Texas Power Outage Affects 54K Customers in Major BPO Region
Texas is experiencing elevated power outages affecting 53,981 customers, representing 2.4x the 24-hour average. This occurs in a state hosting approximately 200,000 BPO seats acros...
Iran Internet Infrastructure Developments
Iran is reportedly restoring partial internet access after months-long connectivity disruptions related to ongoing military actions and civil unrest. The restoration appears gradua...
Iran Internet Restoration Orders
Iran's president has ordered the reopening of international internet access following previous military-related shutdowns. The restoration appears to be proceeding gradually as sta...
Iran Internet Shutdown Amid Military Actions
Iran is experiencing an internet shutdown coinciding with military actions in the region. This infrastructure disruption is contained to Iran, which has no known BPO or contact cen...
Infrastructure Outages in Non-BPO Regions
Multiple infrastructure disruptions reported across Iran, Iraq, and parts of India including internet shutdowns and power outages. These appear to be isolated incidents in regions ...
Multiple Infrastructure Outages Across Iran, Iraq, and India
Significant infrastructure disruptions are occurring across multiple regions including internet shutdowns in Iran amid military actions, internet outages in Iraq, and power grid fa...
Power Outages Affecting Texas Operations and India BPO Hub
Texas is experiencing significant power outages affecting 51,744 customers—4.6x above normal levels—in an area with major BPO operations including Dallas-Fort Worth and Austin with...
Iran National Internet Shutdown
Iran is experiencing a nationwide internet shutdown amid military actions. Remote work operations disabled, cloud-based WFM systems inaccessible, and customer service channels cut ...
Texas Power Outage - 77K Customers Affected
A significant power outage is impacting 77,086 customers across Texas, representing a 2.6x increase above normal levels. This outage threatens site operations for contact centers a...
Texas Power Outage Affecting 77,000+ Customers
A significant power outage in Texas is impacting over 77,000 customers, representing a 2.6x increase above normal levels. This outage threatens site operations for contact centers ...