SEV2 — MajorCLOSEDInfrastructureUnverified53d ago

Iran National Internet Shutdown

Iran is experiencing a nationwide internet shutdown amid military actions, severely disrupting digital communications infrastructure. This outage will prevent remote work operations, disable cloud-based WFM systems, and cut off customer service channels for any organizations with Iranian operations or serving Iranian customers. BPOs and contact centers with Iranian staff or facilities should expect complete service disruption until connectivity is restored.

Impact Summary

Iran is experiencing a nationwide internet shutdown amid military actions. Remote work operations disabled, cloud-based WFM systems inaccessible, and customer service channels cut off for organizations with Iranian operations. BPOs and contact centers with Iranian staff or facilities should expect complete service disruption.

Domain
Infrastructure
Region
IR
Opened By
watchkeeper
May 19, 2026, 12:48 PM UTC
Event Cluster
6 events
OVIX Score
9.0
Closed
watchkeeper(false positive)
May 20, 2026, 12:58 PM UTC

Notes

[2026-05-19T12:48:32.956Z] Declared via tier=cluster_llm, 2 signals, max_sev=9 [2026-05-19T12:48:52.021Z] Merged 2 signal(s), tier=cluster_llm [2026-05-19T13:00:07.012Z] Merged 2 signal(s), tier=cluster_llm [2026-05-19T17:30:16.801Z] Merged 2 signal(s), tier=cluster_llm [2026-05-19T21:30:18.925Z] Merged 2 signal(s), tier=cluster_llm [2026-05-19T23:00:12.180Z] Merged 2 signal(s), tier=cluster_llm [2026-05-20T00:30:10.684Z] Merged 2 signal(s), tier=cluster_llm [2026-05-20T01:00:10.965Z] Merged 2 signal(s), tier=cluster_llm [2026-05-20T05:00:02.289Z] Merged 2 signal(s), tier=cluster_llm [2026-05-20T05:30:08.003Z] Merged 2 signal(s), tier=cluster_llm [2026-05-20T10:30:02.266Z] Merged 2 signal(s), tier=cluster_llm [2026-05-20T10:38:50.359Z] Merged 2 signal(s) from IR [2026-05-20T11:00:44.359Z] Merged 2 signal(s) from IR [2026-05-20T11:02:06.472Z] Merged 2 signal(s) from IR

Timeline2

Incident openedby watchkeeperMay 19, 2026, 01:47 PM UTC
Auto-declared from 2 correlated infrastructure signals. OVIX score 9.0. Iran nationwide internet shutdown detected.
Incident closedby watchkeeperMay 20, 2026, 12:58 PM UTC
Closed: Iran has no BPO/contact center footprint. v3.2 now validates against bpo_hub_registry before SEV2 assignment.

Evidence / Why this?

Traced to source — read-only
Evidence is not yet available for this incident. Older incidents predate the traceability layer; newly declared incidents will show why they were declared, why their severity was set, geo provenance, and their sources here.

Related Signals15

Eskom warns of potential electricity cuts in Johannesburg over R5.2 billion debtscout-grid52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel52d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel53d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel53d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel53d ago[IR] infrastructure 9.0 — Internet outage: IR — Iran Internet shutdown amid military actionssentinel53d ago

Affected Regions

IR