SEV3 — ElevatedCLOSEDInfrastructureUnverified21d ago

Critical Cox (AS7843) Network Outage — San Diego, CA

A severity-10 network alert has been detected on Cox Communications (AS7843) in San Diego, indicating a critical infrastructure disruption via ping-slash24 monitoring. San Diego-Chula Vista-Carlsbad is a moderate-density BPO hub with approximately 16,130 contact-center seats and over 250,000 total operational seats across contact center, back-office, and knowledge-worker functions. Operations leaders should assess connectivity dependencies on Cox circuits for San Diego-based sites and prepare contingency routing or remote-work failover measures while the scope of the outage is confirmed.

Impact Summary

A severity-10 network alert has been detected on Cox Communications (AS7843) in San Diego, indicating a critical infrastructure disruption via ping-slash24 monitoring. San Diego-Chula Vista-Carlsbad is a moderate-density BPO hub with approximately 16,130 contact-center seats and over 250,000 total operational seats across contact center, back-office, and knowledge-worker functions. Operations leaders should assess connectivity dependencies on Cox circuits for San Diego-based sites and prepare contingency routing or remote-work failover measures while the scope of the outage is confirmed.

Domain
Infrastructure
Region
San Diego-Chula Vista-Carlsbad, CA, US, US
Opened By
watchkeeper
Jun 20, 2026, 08:00 PM UTC
Validated By
auto
Jun 20, 2026, 08:00 PM UTC
Event Cluster
1 event
OVIX Score
10.0
Closed
watchkeeper-auto(resolved)
Jun 22, 2026, 08:30 AM UTC

Timeline3

Incident openedby watchkeeperJun 20, 2026, 08:00 PM UTC
Declared from 1 signals. OVIX 10. News 1. BPO 2. High-confidence (auto).
Severity validatedby autoJun 20, 2026, 08:00 PM UTC
Auto-validated: SEV3 per policy.
Incident closedby watchkeeperJun 22, 2026, 08:30 AM UTC
Auto-closed: no new material events within 36h for this incident.

Evidence / Why this?

Traced to source — read-only
Evidence is not yet available for this incident. Older incidents predate the traceability layer; newly declared incidents will show why they were declared, why their severity was set, geo provenance, and their sources here.

Related Signals2

[EG] infrastructure 7.0 — Internet outage detected: Egyptsentinel19d ago[San Diego] infrastructure 10.0 — Cox (AS7843) — critical alert via ping-slash24sentinel21d ago

Affected Regions

San Diego