WFM Tools
Upload your interval data and get back insight. Forecast accuracy, variance decomposition, statistical confidence bands.
📊 Analyzers
3 Tools📊 AnalyzerForecasting
Forecast Accuracy Analyzer
Overlay forecast versus actual call volume with configurable standard deviation bands to distinguish real errors from normal variance. Calculates WMIV to show the theoretical accuracy floor at your volume level.
📊 AnalyzerForecasting
MAPE vs WAPE Analyzer
Compare MAPE and WAPE forecast accuracy metrics side by side on the same data. See exactly how low-volume intervals inflate MAPE and why WAPE gives an operationally meaningful picture.
📊 AnalyzerForecasting
WFM Variance Analyzer
Upload interval-level forecast and actual data to decompose variance into its true drivers using MIV methodology. Separate real forecast errors from the statistical noise inherent in random call arrivals.