Delhi Transportation Strike Disrupts Major BPO Hub
Cab and auto-rickshaw drivers in Delhi are on strike today, affecting transportation across the NCR region that hosts approximately 180,000 BPO seats. The strike could significantly impact employee commuting and attendance rates for contact centers and BPO operations in this tier-1 location. Operations leaders should monitor staffing levels and consider contingency plans for reduced on-site capacity.
Cab and auto-rickshaw drivers in Delhi are on strike today, affecting transportation across the NCR region that hosts approximately 180,000 BPO seats. The strike could significantly impact employee commuting and attendance rates for contact centers and BPO operations in this tier-1 location. Operations leaders should monitor staffing levels and consider contingency plans for reduced on-site capacity.