[ET] infrastructure 7.0 — Internet outage detected: Ethiopia

SITUATIONAL AWARENESS BRIEF

Current Status: Internet outage detected across Ethiopia as of 20 May 2026, 16:06 UTC. Scope and affected regions remain under clarification. Severity assessed at 7/10 indicates significant but not nationwide disruption. Root cause not yet determined — possibilities include infrastructure damage, maintenance activity, or routing issues.

Operational Considerations: WFM operations in Ethiopia should assess: remote workforce communication capability (VoIP, messaging platforms offline); contact center operations (if reliant on cloud services); supply chain visibility systems; and facility access control if networked. Teams may experience degraded real-time visibility and contact availability. Local transportation and logistics coordination may require non-digital contingencies. Monitor for status updates and geographic extent clarification.