Critical Cyber Advisories: System Isolation Guidance and MikroTik RouterOS Vulnerability — Dallas-Fort Worth

Two Severity-10 cyber alerts have been flagged for the Dallas-Fort Worth area: one advising isolation procedures for critical infrastructure systems, and one targeting MikroTik RouterOS and Cloud Hosted Router devices — widely used networking hardware in enterprise and contact-center environments. DFW carries one of the highest operations densities in WFM Labs' footprint, with nearly 790,000 combined contact-center, back-office, and knowledge-worker seats. Operations leaders should verify whether MikroTik devices are present in site network stacks and confirm isolation or patching protocols are in place, as compromised routing infrastructure could disrupt voice, data, and remote-agent connectivity.