Power Outage Affecting 106,554 Customers in Pennsylvania

A significant power outage is impacting approximately 106,554 customers across Pennsylvania, adding to a broader pattern of storm-driven outages affecting the northeastern and midwestern US. While Pennsylvania hosts contact-center and knowledge-worker operations, this event is geographically and causally contiguous with the already-open incident covering storm-driven outages across New Jersey and Michigan. Operations leaders monitoring the open incident should expand their scope to include Pennsylvania sites and assess whether backup power or work-from-home continuity plans need activation for affected staff.